Email Agent: Your Most Important Bookings, Handled

Overview

The bookings that matter most are often the hardest to handle. A party of twenty asking about set menus. A corporate organizer with dietary restrictions for half the table. A returning guest requesting their usual private dining setup. These are the emails that sit in the inbox for hours while revenue walks out the door.

Elyra's Email Agent responds instantly. It knows your menus, your booking rules, your seating layout, and your service style. When a large party inquiry comes in at 9pm on a Tuesday, the reply goes out in minutes, not the next morning. By then, the guest has already booked somewhere else.

How It Works

The Email Agent reads every incoming message, understands the intent, and drafts a response that matches your restaurant's voice. It can discuss set menu options with a party organizer, enforce minimum spend rules for private dining, confirm dietary accommodations from your actual menu data, and tell a guest exactly where they will be seated.

Emails are automatically tagged and sorted. Booking requests, general inquiries, supplier messages, press requests. Each one is routed to the right place. When an email needs a human, it is forwarded to the right person with full context.

Key Benefits

• Instant responses . Guests get answers in minutes, not hours. Large party inquiries are handled before they have time to look elsewhere
• Deep knowledge . The agent knows your menus, dietary options, business rules, and seating layout. It answers with the confidence of your best manager
• Tone matching . Every response reflects your restaurant's personality and service style
• Smart routing . Emails are tagged, sorted, and forwarded to the right person when they need a human touch
• Large party handling . Set menu discussions, minimum spend enforcement, seating arrangements for groups of 15, 20, or more are managed end to end
• Full audit trail . Every email exchange is logged and searchable

Get Started

Connect your restaurant email and the Email Agent begins processing messages immediately. Set your response preferences, configure your rules, and watch your most valuable bookings get the attention they deserve.